SUPPORT & ENHANCEMENT
Post Implementation Support
MORESCO’s role in Post SAP Business One Implementation Support: We help customers enhance existing functionalities while enabling them to transfer daily management responsibilities into a strategic method for improved effective and efficient operations. Our Support team works with your organization leading you through the transition periods and beyond, training the process owners, and instilling in them enough knowledge to enable them to perform their day-to-day processes efficiently and also, also to be able to handle first and second-level troubleshooting of the system without supervision.
Technical Support
Specialised MORESCO Team can start services with their well unique methods and practices at very short notice. The following are the features of our services.
Functional Support
MORESCO functional consultants specialize in each of the major SAP modules and can help you effectively map your company’s business processes to SAP’s best practices. Working closely with your team, we will design and implement a stable, secure, and available SAP Architecture and provide expert administration to manage it. Our team includes consultants who have experience in handling implementation and support projects for customers.
Determine the scope of work
Service level agreement and sign contract
Plan resources.
Establish login connectivity and transfer systems
Begin onsite/remote administration.
Operational Support
MORESCO has experts who could cater to SAP Business One operational needs.
End-User Training & Documentation Support
Many companies that have trusted SAP Business One as a software package for their ERP needs, require End User Training so that their dependency on the service provider is reduced substantially for day-to-day functioning. MORESCO provides them End-User Training at optimum cost.